Terms and conditions
After booking we ask you to transfer the initial payment specified in the reservation confirmation to our
bank account 30900 320001 with the Volksbank Oberkärnten, BLZ (bank code): 42820
IBAN: AT 0642820 30900 320001
BIC (Swift Code): VBOEAT WWSPI.
Competence of courts is Murau, Austria.
If not stated otherwise the General Lodging Contract Terms of Austria apply.
- until 1 month prior to day of arrival no cancellation fee - € 30 service fee is charged;
- from 1 month prior to day of arrival 40% of total arrangement rate;
- from 1 week prior to day of arrival 70% of total arrangement rate;
- in the last week prior to day of arrival 90% of total arrangement rate.
General terms and conditions for the hotel industry of the Chamber of Commerce
Travel cancellation insurance
And if something unforeseen happens? The booking confirmation also indicates the price for your travel insurance which we arrange for you to save work. It covers the hotel cancellation costs if your are forced to cancel your trip due to illness or an accident. In case you do NOT want this insurance, please let us know within 7 days after receiving the booking reservation.
With the booking reservation we send you an information folder of our partner, the Europäischen Reiseversicherung. We recommend you the comprehensive Hogast travel insurance.