Data protection

Right of cancellation Advertising

As a private hotel, your privacy is very important to us, in the hotel and at home! If you feel annoyed by any of our advertisements, whether in newsletter or brochure form, please write to us informally at urlaub@seehotel-jaegerwirt.at.

Privacy policy

Seehotel Jägerwirt GmbH is an Austrian company with its headquarters on the Turracher Höhe and is the owner of the website www.seehotel-jaegerwirt.at. This privacy policy applies to the Seehotel Jägerwirt GmbH website and the information we receive from your enquiry or booking.

Information that we may receive from you
To receive an enquiry from you, we only need your email address and name so that offers can be sent directly to your inbox.

Our anti-spam policy only allows the emails you authorise. Our guests reserve the right to change their email preferences and also have the freedom to unsubscribe from marketing emails at any time, while still enjoying full access to www.seehotel-jaegerwirt.at.

Some messages (such as billing information) are not considered marketing and are therefore sent to all guests. In addition to the personal information you provide to us when making an enquiry or booking, we may also collect information such as IP address, operating system, web browser software, screen resolution or referring websites. We do not keep any financial data such as credit card information.

How do we use this information?
We only use personal information such as email address or postcode for communication and customer support purposes. This means that we only use this data to send you a newsletter (§ 107 para. 3 TKG), to forward any enquiries for the purpose of customer service and to forward your placement order placed through the booking, to answer your questions or if you apply for a job with us.

To facilitate and fulfil the guest's booking; to carry out the guest's stay; to tailor the stay to the guest's wishes and interests; to be able to offer services in accordance with the guest's interests in the future; marketing in connection with the hotel's services and improving the hotel's services

Austrian reporting obligation
It is our legal obligation to report your data (name, address, date of birth) to the municipal office. Otherwise we do not pass on your data to anyone!

Use of cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device and that save certain settings and data for exchange with our system via your browser.

Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).

Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Below you will find information about the cookies we use and the settings options for your browser.

What types of cookies are used?
1) Necessary cookies
These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log in to the customer area or place something in the shopping basket.

2) Analytical/performance cookies
These cookies make it possible to collect anonymised data about the usage behaviour of our visitors. This data is then analysed by us, for example to improve the functionality of the website and to show you interesting offers.

3) Functional cookies
These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalised and relevant information (e.g. "interest-based advertisements").

4) Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to tailor our website and the adverts you see to your interests.

5) Third-party cookies
These cookies from some of our advertising partners help to make the internet offer and our website more interesting for you. Cookies from partner companies are therefore also stored on your hard drive when you visit our website. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or within 24 months, in some cases even after several years.

How can I configure my browser's cookie settings?
Each browser differs in the way it manages cookie settings. The help menu of each browser describes how you can change your cookie settings. These can be found for the respective browsers under the following links:

Purchase of vouchers via the website

1) Description and scope of data processing
Our website offers the option of purchasing vouchers. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are Title, first name, surname, address, email address, telephone, voucher value, personalisation of the voucher, shipping options/alternative delivery address, payment method.

If you order a voucher from our website, this is done via the online ordering platform of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All order data entered by you is transmitted in encrypted form. websLINE has undertaken to handle your transmitted data in accordance with data protection regulations. websLINE takes all organisational and technical measures to protect your data.
The data will not be passed on to third parties in this context. The data will be used exclusively for processing the booking and for communication.

2) Legal basis for data processing
The legal basis for the processing of the data is the conclusion of a purchase contract with the user.

3) Purpose of data processing
We process the personal data from the input screen solely for the purpose of processing the voucher purchase and handling payment transactions.

4) Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.

5) Right of objection and cancellation
The user has the option to object to the processing of their personal data at any time.

Online booking/enquiry via the website

1) Description and scope of data processing
Our website offers the option of booking and/or enquiring about rooms and offers. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. This may be: Title, first name, surname, email address, telephone, address, number of fellow travellers, requests, date, time, room selection, offers, price.

If you make an online booking from our website, this is done via the online reservation system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All booking data entered by you is transmitted in encrypted form. websLINE has undertaken to handle your transmitted data in accordance with data protection regulations. It takes all organisational and technical measures to protect your data.
In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the booking and for communication.

2) Legal basis for data processing
The legal basis for the processing of the data is the conclusion of an accommodation contract with the user.

3) Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the booking enquiry and to process payment transactions.

4) Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.

5) Right of objection and cancellation
The user has the option to object to the processing of their personal data at any time.

We would like to point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.

Facebook Connect
Plugins from the social network Facebook are integrated on our website (Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland). You can recognise the plugins by the Facebook logo.

In particular, we offer you the opportunity to register for online booking services using the data stored in your Facebook account via the "Facebook Connect" service. In this case, data will only be transmitted to us by Facebook with your prior consent, which Facebook will ask you for. A new user account will then be created with the transmitted data. The data will only be transmitted to us once. There is no permanent link between the Facebook and www.seehotel-jaegerwirt.at accounts.

As this transfer takes place directly, we do not receive any knowledge of the transferred data. For information on the purpose and scope of data collection by Facebook, the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy, please refer to Facebook's data protection information.

Data transfer to third parties
to service providers and their auxiliary persons who offer cloud-based software and data processing solutions for the hotel and who analyse and process guest data (for the above purposes) on behalf of the hotel

Validity
Status: March 2018. Seehotel Jägerwirt GmbH has the right to change these terms and conditions without giving a reason or notifying you in advance.

You can reach us at:
Seehotel Jägerwirt GmbH
z. For the attention of the data protection coordinator
Jägerwirtsiedlung 63
8864 Turracher Höhe
Austria

urlaub@s eehotel-jaegerwirt.at
+43 4275 82 57