Frequently asked questions
Information

Holidays and relaxation mean something different for every guest. Your wishes are at least as varied as our offers are. Do you have any questions? We will be happy to answer them.
This is the hotel classification in Europe. The "Superior" represents a level between 4 and 5 stars and offers "more" services.
Fortunately, the house dust mite cannot survive above an altitude of 1,700 metres. The air is too dry. The same applies to mosquitoes and ticks because it is never humid. We have special microfibre duvets and pillows for down allergy sufferers.
We will have your room ready for you from 15:00.
We ask you to leave your room at 11.00 a.m. so that it can be cleaned for the next guest.
Extend your holiday: Whether with the late check-out "More Jägerwirt" or the early check-in "Brunch & Spa", our packages for a little more Jägerwirt have something for everyone.
Early Bird Check-In: use of the spa & fitness room from 10 a.m. | €45 per person
Brunch & Spa: room, breakfast, spa & fitness room from 8 a.m. | €75 per person
Spa Yourself: use of the spa and fitness room until 7 pm | €45 per person
More Jägerwirt: Room, afternoon snack, spa and fitness room until 7.30 pm | €50 per person
Spa & Dine: Room, spa, fitness room, afternoon snack and dinner | €99,- per person
All our rooms have a bathroom, bath or shower, WC, hairdryer, TV, radio, telephone, minibar, safe and bathrobe.
Almost all rooms with lake view also offer a balcony.
We reserve a table in the hotel restaurant with your booking.
Breakfast buffet: 07:00 - 10:30
Lunch in the à la carte restaurant Pinsa e Vino: between 12:00 and 20:00
Dinner: 18:30 - 20:00 please take a seat
Cheese board hotel bar: 19:00 - 22:00
Despite great care, we reserve the right to make errors and the latest information provided in the booking confirmation for your holiday, wedding or seminar always applies.
The nearest airports are in Klagenfurt (KLU) or Salzburg (SZG).
We will be happy to organise a shuttle for you. Please contact the reception desk.
We will put them in your room if you are travelling with a baby.
At the Seehotel Jägerwirt, your bill adds up. Here, one plus follows another.
Enjoy the cosy atmosphere, the friendly service and the 4****s standard as well as the many advantages of the Jägerwirt inclusiveservices with half board from the very first moment:
Included in the half-board price:
- Breakfast buffet with regional wholefood products and a vegan selection
- Regional 5-course evening menu with daily salad buffet, two different main courses (meat & fish) and a completely vegan menu
- Afternoon soup, cake and fruit at the hotel bar (14:30-15:30)
- Cheese board at the hotel bar from 19:00
- Welcome drink at the hotel bar and welcome gift in your room
- Use of the Kitz Club and childcare during the holidays (from 4 years)
- Sauna area with 5 saunas, steam bath, family sauna, fresh air garden, fitness room, relaxation room with water beds, whirlpool, indoor pool with slide & whirlpool and heated outdoor pool
- Non-alcoholic drinks, teas, fruit and dried fruit in the "Plauscherl" pool lounge
- Bathrobes & sauna towels in your room
- For parents: parents' kitchen
- Free participation in the extensive butler programme
- free WLAN
- Use of the guest laundry
- Fountain with water from the hotel's own mountain spring
- Discount for use of the hotel's own tennis court
- Discount for the Green Vees tennis club in Bad Kleinkirchheim
Indoor pool open 07:00-19:00
Saunas open 14:00-19:00
- Indoor pool 30 °C
- outdoor pool 32 °C
- Finnish sauna 90 °C
- Herbal sauna 55 °C
- Steam sauna 60 °C
- Infrared sauna 45 °C
- Swiss stone pine organic sauna 55 °C
- 2 whirlpools
- Ice fountain 0 °C
- Turracher See 1- 20 °C
Are permitted in the lobby, in the hotel bar and in your room. They are not permitted in the dining room (except at certain tables) and in the pool area. The cleaning fee for your room is € 29 per dog per day.
We offer free WLAN in all hotel rooms, the seminar rooms and the hotel lobby.
In our "Kitz Club" your children are looked after by our childminders during the holidays.
Our offers are for example
- children's play area completely separated from traffic
- Spacious rooms and flats
- Possibility to hang laundry in the bathroom and/or on the balcony
- Catering area for children
- large play area appropriate to the hotel
- Family programme
- Childcare staff
You don't need to take these with you from home. We have pushchairs, children's bike seats and several child carrier backpacks for the summer.
In winter we have toddler sledges for hotel guests to use free of charge.
Your private car park directly in front of the hotel is secured with a barrier. Car park directly at the hotel for € 10.00 per day.
The entire hotel is a non-smoking area. Smoking is permitted outdoors, on the terraces etc.
In times like these, when a healthy and natural diet is very important, it is a treasure to be able to offer our guests natural products from the region.
Venison: from the forests of the Jägerwirt area
Beef: from the Nockberge National Park
Pork: from the Schwoager farmer in Plaß
Trout: from Lake Turrach or the Gurk in Ebene Reichenau
Ice cream: handmade by the Huber farmer in Saureggen
And if something does come up? Most credit cards offer travel cancellation insurance, but we leave the responsibility in this respect to you. cancellation conditions according to the terms and conditions of the Austrian Hotel Industry
We work together with the Pertl ski school on the Turracher Höhe. The children are taken directly across the frozen lake to the Kids Snow Club. Private lessons possible at any time.
You can pre-book from the comfort of your own home at www.seehotel-jaegerwirt.at/spa. You will receive confirmation of the treatment times when you check in. At the hotel, we will be happy to take your reservation via the hotel app or at the hotel reception.
The cancellation conditions according to the terms and conditions of the Austrian Hotel Industry apply
- Reimbursement of administration costs € 30,-
- from 4 weeks before arrival 40% of the booking price
- up to 1 week before arrival 70% of the booking price
- from 1 week before arrival 90% of the booking price
Guests staying at the Jägerwirt can use the clay tennis court for €20.00 per hour.